Q: Who can I give my US address to?
A: You can use it wherever your US business address is required: on your website, for your US Corporate bank account, US PayPal account, clients, suppliers, eBay etc.
Q: What documents do you require from me?
A: We will need you to color scan and upload your valid International Passport, your Driver's License or other Secondary Photo ID and a Utility bill for your mail forwarding address.
Q: How will I know when you forward something to me?
A: You will see when we forward something to you from your online account with us.
Q: How do you forward my mail to me?
A: We use USPS regular airmail.
Q: What if I want something couriered to me with a tracking #?
A: Just let us know ahead of time what it is you want couriered to you and we will FedEx it to you as per your request.
Q: What is the $100 postage deposit for?
A: You'll see your $100 initial postage deposit in your member's area online. When we forward flat mail or packages to you we'll debit your postage deposit. Some clients go through it quickly and others more slowly. When it gets low we send you an email reminding you to top up so that your mail forwarding service is not interrupted.
Q: Will you scan and email me my mail to me, if I prefer that?
A: Yes, we can do that. This would be considered a Special Request and would carry a small extra fee.
Q: Can you please send my client's US$ checks straight to my US Corporate bank account for deposit?
A: Yes, absolutely! You'll want to purchase our Accounts Receivable Service.
